Symbio Energy actively helping in tackling COVID-19.
In six months, the Covid-19 pandemic has spread throughout the world, infecting millions of people worldwide and impacting our global economies, including the power sector.
Despite being hit by the pandemic, Symbio Energy has been at the forefront of the fight against the COVID 19, not only by providing a hassle-free electricity supply to all our customers but also actively providing guidance through our customer service that works tirelessly during the epidemic. They have been working throughout the pandemic while the rest of the world was at home during the lockdown. Our customer service team was dedicatedly involved in ensuring that our customers are taken good care by assisting them with all their needs and queries.
We are committed to continuing to provide you with the services you depend on. As our valued customer, you can rely on us to help provide you with the lowest-priced electricity to power up your livelihood and we understand what that responsibility entails. Meeting that trust in any environment is our primary focus. We would like to reassure our customers that we are here if needed and have taken the relevant measures to continue to offer the same level of support to any customer in need. We have and will continue to provide the lowest priced tariffs compared to any Switchable Tariffs available on any Comparison Sites in the UK and the best customer support service uninterrupted to minimise any disruption in these uncertain times.
In response to the current situation, first and foremost, we have ensured the health and safety of all our employees, so we can continue to deliver and provide the services you count on. We have taken the decision to have our employees come to office and work whilst we ensure their environment they work in is safe and healthy.
Our team is here and ready to help. We continue to enhance our mutually beneficial relations with our customers and are still able to give the same customer care via phone calls and emails.